This 2-hour interactive course equips healthcare professionals with practical strategies to minimize malpractice risks in high-stakes practice and surgical environments. Participants will explore real-world scenarios involving operating room (OR) conundrums, such as unexpected intraoperative complications; managing belligerent pre-op patients who resist protocols; handling consent for patients with limited decision-making capacity; and safely administering and monitoring pain medications like opioids to prevent adverse events. Through case studies, role-playing, and evidence-based guidelines, attendees will learn to enhance documentation, communication, and decision-making to protect patients and reduce liability exposure.

Like last year’s program, this year will feature a “series” of programs that address the different topics pertinent to the needs of Practice Managers. Each webinar will be from 12 pm to 1 pm. 

Please note that this course is for office staff only and physicians who attend will not receive CMEs and will not receive the Risk Management premium credit.

This 2-hour lecture equips pediatricians with tools to reduce malpractice risks when adverse outcomes occur despite standard care. It reviews 2015-2025 pediatric lawsuit trends (e.g., 3.1% of pediatricians sued annually vs. 7.4% of all physicians), MedMutual data on cases, and factors like poor communication or documentation that drive claims. The course introduces MedMutual’s Witness Assistance Coverage (up to $10,000) for subpoenas or patient inquiries. Using 2-3 vignettes of delayed diagnoses, participants practice empathetic, legally sound responses to families, guided by “I’m sorry” laws, with audience discussion on optimal reply methods (phone, portal, or written).

This two‑hour course introduces how AI is reshaping clinical practice and medical malpractice risk. It covers core AI concepts and common tools, examines risks from standalone apps and EMR‑integrated AI, and highlights workflow issues such as alert fatigue. Participants review key legal frameworks—including the 21st Century Cures Act, the Information Blocking Rule, and emerging questions about vendor versus provider liability—and learn practical strategies for documentation, oversight, and maintaining clinical judgment. The session ends with a look at future trends like AI agents and evolving FDA regulation of Software as a Medical Device to support proactive risk management.

This 2-hour interactive course is designed for ophthalmologists and eye care professionals seeking to enhance their malpractice risk management strategies. Participants will explore best practices for serving as an effective expert witness while maintaining professional integrity and avoiding undue criticism of peers. The curriculum also covers critical legal obligations related to motor vehicle accident (MVA) reporting, as well as evidence-based approaches to determining the need for treatment and follow-up in age-related macular degeneration (AMD) cases. Through analysis of real-world closed claim studies, attendees will gain practical insights into common pitfalls, ethical dilemmas, and proactive measures to mitigate litigation risks in clinical practice.

This specialized risk management course is designed for obstetricians, gynecologists, and surgeons to equip them with practical tools for preventing and handling medical board complaints. Drawing from real-world insights shared in a mock vignette interview between John T. Sly, Esq., an expert in defending physicians, and Dr. Steven Berlin, who has successfully navigated multiple board defenses, the course uses anonymized case studies from closed MedGuard and board complaints rather than malpractice litigation. Participants will explore the full lifecycle of a board complaint—from initial triggers to resolution—focusing on proactive prevention measures and effective strategies during the investigative process to minimize stress, protect professional reputations, and improve outcomes.

This case‑based educational activity is designed to reduce malpractice risk in primary care by strengthening provider documentation practices and improving communication with patients and clinical colleagues. The content is informed by a recent closed‑claim study reviewing malpractice claims from 2018 to the present, highlighting common drivers of claims such as communication failures, incomplete or delayed documentation, inadequate informed consent, breakdowns in follow‑up, and poor coordination of care. Through real‑world claim scenarios, participants will examine practical strategies for creating accurate, timely, and defensible medical records, conducting effective patient and interprofessional communication, and clarifying EMTALA boundaries as they relate to outpatient practice.

These training modules address the essential elements of maintaining the privacy and security of sensitive information and protected health information (PHI) within the medical practice.

This online course will feature a “mini” medical malpractice trial from opening statements to closing arguments. The defendant Physician and expert and fact witnesses for both the plaintiff and defense will be examined and cross-examined. The courtroom drama will also highlight the elements of a successful defense to a malpractice suit and illustrate how medical record-keeping plays a key role in how cases are won or lost at trial.

This updated 3.0 version expands on what was learned in prior Opioid Prescribing courses. This iteration will feature updated guidelines from the CDC as well as real-life scenarios that will illustrate the complexities of prescribing controlled substances and ways you can protect yourself from litigation and potential patient harm.

According to the American Medical Association’s Code of Medical Ethics, informed consent to medical treatment is fundamental in both ethics and law. Patients have the right to receive information and ask questions about recommended treatments so that they can make well-considered decisions about their care. This new online course will help Physicians navigate the process of informed consent and appreciate the importance of the documentation of a patient’s consent or refusal.

Case In Point V is our latest edition to the Case In Point closed claim series. This program features a series of closed claims that focus on Risk Management issues surrounding the use of technology in the practice of medicine. The cases selected for this program will be presented in a video format presented by John T. Sly, Esq., a medical-malpractice defense attorney. These cases focus on issues surrounding patient tracking, communication, informed consent, and documentation – with technology serving as the backdrop.

This course will review medical-legal issues in radiology including those inherent to the field and those related to documentation and communication. The course will include a brief mock deposition of a radiology defendant in a hypothetical scenario and demonstrations of expert witness testimony in such scenario.

Over the course of the last several years, Medical Mutual/Professionals Advocate along with the attorneys at Armstrong, Donohue, Ceppos, Vaughan and Rhoades, have presented meaningful vignettes showcasing the intricacies of the medico-legal landscape. This "greatest hits" online course will present curated video vignettes from previous Legal Issues courses with updated guidance from the medico-legal experts. Unlike our live program, this online self-paced course will allow participants to learn from video presentations focusing on documentation, communication and informed consent issues confronted by Physicians in their practice.

This online course will review common risk management issues surrounding the practice of Pathology. Dr. Arthur McTighe and the attorneys at Armstrong, Donohue, Ceppos, Vaughan and Rhodes present this course from the perspective of a Pathologist. The course will include a hypothetical case study, along with a demonstration of expert witness and fact witness testimonies. At the conclusion of the program, the speakers will discuss common risk management guidance which can be incorporated into the practice of Pathology.

Case in Point II is our second risk management program featuring a series of closed-claim scenarios that focus on issues involving medical record documentation. The selected cases serve to provide the reader with situations in which poor or non-existent documentation created patient safety issues and allegations of negligent treatment for the Physician.